If Windows recognizes the drive, you are finished. Otherwise, use Device Manager to reinstall the drive and to find if Windows is able to recognize the drive. The disc drive should now be recognized by Windows. If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually. Confirm the deletion by clicking Yes. Upper IDE cable connectors.

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If the CD or DVD drive is listed as normalwith no special compwqWindows is detecting the drive but other software used to burn discs may not be detecting the drive. If error code 1019313239 or 41 is shown inside Device Status, a problem exists with the integration of previous CD burning software.

With the 4D36EECE-BFCBE key still selected, right-click any blank area of the right side of the registry editor window the window pane listing all the values within the key. If you have upgraded a computer with Windows XP to Vista and the drive was working in XP but is no longer working correctly in Vista, start at Step 4 to remove the upper and lower control filters from the registry step by step. A copy of the registry has saved for back-up purposes to the Documents folder.

Wait 5 seconds for compaa computer to fully power off before turning it on again.

If the drive cannot be enabled, a required software service dvd-115m driver is disabled or not functioning properly. Call now for pricing! Use the Left and Right Arrow keys to select Main.


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If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually. To reset the drive, fully turn off the computer by selecting Start and then Shut down from the power menu. If a drive name is shown with a disabled icon the drive icon is marked with an arrow pointing down,the drive has been disabled. For more information, you can read the Microsoft support article Optical drives do not work as expected after you upgrade a computer to Windows Vista in English.

Make sure that ribbon cable from the drive connects to the proper IDE location on the motherboard usually the secondary IDE connector. The disc drive should now be recognized by Dvd115me. Uninstall Roxio Creator Basic v9 from add remove programs:.

Select New and Multi-String Value. Make sure Master or Slave jumper setting matches the correct Master or Slave cable connector or is set to Cable Select. We’ve built a reputation on Vendor Independence, Flexibility and Experience.

Modify your browser’s settings to allow Javascript to execute. We are experts in the procurement, stocking, testing, repair, and remarketing of assets from the edge of the network to the core. If Windows does not recognize the drive, repeat Step 1 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed.


HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista) | HP® Customer Support

Drives in Device Manager. To do so, skip to the next Step 4b.

The drive should work correctly once it has been enabled. If dvd-11me UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key. Click Startand enter ” device manager ” into the Start Search field. Right-click the new LowerFilters value and select modify. Europe, Middle East, Africa.

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Turn on the computer. Be careful not to slide skin along any interior metal edge of the computer. To correct the problem and allow the software to detect the drive again, uninstall the CD recording software, restart the computer, reinstall the disc recording software, and then restart the computer again.

Go to the HP Software download page. After Roxio Creator has been uninstalled, restart the computer. The Virtual Agent is currently unavailable. dve-115me

Click Startand type ” regedit ” into the Start Search field.